Hi MYOB Team,
As raised by many other users in the "MYOB Community", and still not rectified can we please have either:
- the ability to automatically pass on BPAY merchant surcharge fees to clients on invoices, as we do with MASTERCARD and VISA; and/or
- the abilitiy to switch off BPAY as a payment option.
We are a small business and were not aware that BPAY was being offered to our clients. We have now been stung with $5,000 worth of surcharges and will no longer be offering online banking if we cannot get this fixed ASAP. We previously had this same service set up with Westpac but chose to move across to MYOB as we thought it would be more efficient. If this is not fixed in the next few months we will be moving back to Westpac to provide this service.
Regards Sally
