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gnatara1's avatar
gnatara1
Contributing User
2 years ago
Solved

Creating Leave reasons on team

Hi

 

My employees unable to create leave using MYOB Teams. It is asking for reasons for leave. It says the administrator should create the reasons. I was trying to do it as an adminstrator but I could not see any where how I can create this. Please help. Thanks

  • Sam_R's avatar
    Sam_R
    2 years ago

    Hi gnatara1,

     

    You'll need to make sure that the employee has been assigned the leave entitlement to their employee card, or else the reason will not appear. 

     

    For example, if the employee is taking sick leave (and is entitled to this leave), you'll need to assign it to their employee card. 

     

    If you have assigned all the relevant leave entitlements to the employee card, the employee will enter leave through their MYOB Team app following the below steps:

     

    1. From the home screen, tap Apply for leave. You'll see all existing leave requests on the Leave screen.
    2. Tap ‘+’ to create a new leave request.
    3. Tap Leave reason and choose the type of leave you're requesting. 

    Let me know how you go and if you have any further trouble. 

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  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi gnatara1,

     

    Thank you for your post.

     

    The below link will provide a step-by-step of the leave process in teams:

     

    If you find the above help article has not resolved this, please do reach out so we can investigate your situation further. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • gnatara1's avatar
      gnatara1
      Contributing User
      2 years ago

      Hi

       

      Thanks for your answer.

       

      As an administrator how do I create the reasons for leave for the employees to select. I could not see any place to do this unless I am missing something. Thanks


      Regards

      Ganesh

      • Sam_R's avatar
        Sam_R
        Former Staff
        2 years ago

        Hi gnatara1,

         

        You'll need to make sure that the employee has been assigned the leave entitlement to their employee card, or else the reason will not appear. 

         

        For example, if the employee is taking sick leave (and is entitled to this leave), you'll need to assign it to their employee card. 

         

        If you have assigned all the relevant leave entitlements to the employee card, the employee will enter leave through their MYOB Team app following the below steps:

         

        1. From the home screen, tap Apply for leave. You'll see all existing leave requests on the Leave screen.
        2. Tap ‘+’ to create a new leave request.
        3. Tap Leave reason and choose the type of leave you're requesting. 

        Let me know how you go and if you have any further trouble. 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    11 months ago

    Hi gnatara1 

     

    Thanks for your post.

     

    If your employees can't create a leave request to MYOB Team app, kindly check their card file if the leave that they are trying to create is linked to their card. Once checked and able to confirm that employees are entitled to the leave, advise the employee to uninstall then reinstall the application. Also, you may check The Help Article Using the MYOB Team mobile app for further information. 

     

    Please let me know how it goes.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Best regards,
    Doreen