MYOBTeam Not showing dropdown list to add and invite an approvi

[may4]

Hi, I have completed Step 1 to Step 3 for setting up MYOB Team and have a problem completing step 4 "Add approving managers to location.

The approving manager is one of the employees when coming to 'Select an approving manager', the dropdown list shows "No Matches Found".

Can someone help me?

[Doreen_P]

Hi @may4 

Thanks for your post. When selecting an Approving Manager, kindly make sure that the employee you will set up as an Approving Manager is also added on the Employees tab. Please see the attached screenshot below.

                                    

Once you click the Employees tab, kindly select Add employees. Beside the name of the Approving Manger that you need to add, tick the box then click Add employee. 

                            

After doing the steps mentioned above, please try to add the Approving Manager again to the location.

Please let me know if you need further assistance.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Best regards,
Doreen