Hi, I started recieving the following error message yesterday, after using the NZ Payroll Software for ages: Error: "Unable to perform Online Confirmation at this time.Please try again later or contr

[Gail5]

Hi, I started receiving the following error message yesterday, after using the NZ Payroll Software for ages:

Error: "Unable to perform Online Confirmation at this time. Please try again later or contact MYOB Customer service for assistance."

Can anyone provide a solution? I've checked with IT and there are no virus scanner or firewall issues. 

[ryadre]

There is another post about this. It is a known issue after the latest update. I called the support line and got a case number and was added to their list of people waiting on the fix

[Bullswool]

You can craete the verification number yourself:

Activating and confirming your software - Support Notes: MYOB Payroll (New Zealand) - MYOB Help Cent...

Confirm your company file (myob.com)