ryadre
Trusted User
Joined 8 years ago
User Profile
User Widgets
Contributions
Re: Browser invoice screen wont show all customers
Hi Sai No that doesnt seem to be the issue. I have about 3500 customers and it only lists up to the letter K Im assuming due to the amount. All my customers have invoices against them, and the ones that do show up have invoices from the previous desktop version so its not that problem. I tried the live chat but it basically kicks me out after a couple of minutes due to no activity since I havent had a reply yet. Im also finding issues now trying to find items when creating an invoice/quote etc. It will list so many but not necessarily the one I need. For example the product code T20 brings up over 300 similar codes in Desktop, but in Browser is limiting the results and not including it. So I have no idea how to invoice out those particular items when I need to. I have probably 30,000 items in my list.65Views0likes3CommentsBrowser invoice screen wont show all customers
Trying to get the hang of using the Browser instead of Desktop, seems its very basic functionality (even though it looks nice?) Currently one of my issues is that in the Invoice/quote/sales order screens if I click the dropdown for the customer name its only listing my customers up to the letter K. Im assuming its due a a limit of how many customers I have? This means I cant search back to find sales order or invoices for anyone later in the alphabet unless I type in the customers name (and then have results from other customers with similar names) I mainly am trying the browser due to recently changing to the browser based Payroll, so thought I should give it a go seeing as it seems thats the way things are going?107Views0likes5CommentsHow do I pay suppliers and easily in Browser
I have just started using the Browser version instead of the Desktop. Main issue I am having is when I want to pay my suppliers, it doesnt look like I can bulk pay multiple suppliers like I could with the ToDo list in Desktop. Then the other large issue is if I have to pay each supplier one by one, when I am in the Record Supplier Payment window when I select the drop down of suppliers to pay it shows all my suppliers whether I owe them money or not, and also doesnt show an amount next to there name before selecting. I would basically have to guess who I owe money to and select them and likely miss some. So the only way I see it is each month when I pay my bills I have to create a report of unpaid bills in another window, then go through and pay each one individually reading off that report? If thats the case its probably fast to just use the Desktop Accountright when I pay my bills? ThanksRe: Item numbers longer than 8 numbers not importing Item correctly
Thanks Sai First I have heard about having to add a line with {} on it, when I export the list I dont think it has that. My items list is about 30,000 products, and I create the list in Excel so they all have the same format regarding 'I sell this item' Initially in the first import with this one test item, I get the error 42 for Item Name cannot be more than 30 Characters. I then for testing purpose shorten the Item name, then after import the error becomes error 58 for income account, item cant be sold. (Yes you are right the item does import, but no income account filled, cant sell this item, no sale price etc) I then change the format again by shortening the Item number to 8 numbers instead of 9 and it imports correctly. So by my deductions there is something happening regarding the length of the item name. For now, I have manually gone through handful of the common products i use that had this issue and manually entered the income account, and filled the sell price in. As a side note when entering the sell price, when you go to the next product manually to do the same thing, the sell price automatically is filled in with the previous products sell price which could cause a issue if you dont catch that.33Views0likes2CommentsItem numbers longer than 8 numbers not importing Item correctly
Coming back to this now 3 years later from a previous post, as it still bugs me in my day to day use. I have done some testing just importing 1 particular item that doesn't get imported. I have found that if I change the Item Number from 510610003 down to just 51061000 it imports correctly. If I leave that 9th number (3) on the end it causes an error 58 that the income account is wrong and cant be sold. I have many items from the same manufacturer that use a similar 9 number item code, so having to go through manually and change the product codes each time I want to update isnt suitable. Can some one have a look at this bug please? Or a solution for it Accountright Plus NZ (Desktop version) 2024.11.1.15 Thanks74Views0likes4CommentsHave received an online payment, and it hasnt been automatically linked to a sale
Hi all, The other day I received an online credit card payment (reference is all the random letters and numbers like others I have received). The problem is this payment hasnt been automatically linked to the sale or customer. I know who the payment is from and for which invoice it is for. I have received other online payments within a few days of this one which have linked correctly, so Im not sure why this one hasnt. The amount obviously isnt the exact amount of the invoice due to the fees and oncharge etc. What do I do from here? I know in the past I had this issue when I had first started using the online payment feature, and it was a MYOB update that fixed it (I had posted in this forum about it https://community.myob.com/discussions/arbanking/online-payments-not-getting-allocated-nz/854550), but as other payment have worked this time it just seems like a one off issue? Using Accountright Plus NZ 2024.11.1.13 on desktop Any help appreciated, thanksSolvedRe: Error posting journal in NZ payroll 2023.1
Hi Earl, is there a similar issue with 2024.2? Whenever payroll tries to post journals a blank page comes up, then there is an error and then it says journals are not posted. Same blank page comes up when clicking Tools - Options Thanks22Views0likes0CommentsMyob Payroll Desktop version 2024.2 not posting journals
Hi all I think ever since the upgrade to 2024.2, whenever I finalize the pay a blank page opens up (top bar reads my.myob login) and then after a few seconds the page says that the page cant be opened and try and refresh. After I close that pop up page I get an error in Payroll saying Operator/operand type mismatch. I the click OK Next it says the Journals have not been posted into my account. I can also recreate this when I go into Tools/Create Journals and try to do it manually I have recently had to replace this computer so have had to reinstall everything, so unsure whether it started happening straight after the payroll upgrade (via email) or whether its only been since this new computer. I have just trying reinstalling Payroll but its still happening. Any suggestions? Thanks93Views0likes1Comment