georgieh
Experienced Cover User
Joined 7 years ago
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Cannot set up a new employee if they don't have an email address
On the browser, you cannot complete setting up an employee if they don't have an email address. It's rare, but it happens! So now I have to start over on the desktop... another time waster where the browser is too restrictive. (Note I don't want to send them the details request - ever - as we have another process for that).42Views0likes1CommentRe: An unrecognised error occurred - EmployeePayrollDetails_StandardPayListOutOfSync
Thanks Princess, My last request to the MYOB team (for a different issue) has remained unanswered since the 1st of June.... Case #------- if you have any access to that! Doesn't fill me with much confidence! Georgie60Views0likes1CommentAn unrecognised error occurred - EmployeePayrollDetails_StandardPayListOutOfSync
I am trying to set up a new employee and on the browser, I'm getting this error in the Create Employee screen. Shouldn't error messages actually tell you what the problem is so you can fix it? Would love this solved asap as I need to pay him today and would prefer not to have to start over in the Desktop!88Views0likes4CommentsAllocating payments to invoice from Browser bank feed
I am trying to allocate invoice payments from the bank feed screen on the browser, without having to go out and use "Record Invoice Payment". This is easy on the desktop. Even when I put in the customer name, I don't see any invoices to allocate the money to (see screenshot). Where am I going wrong?60Views0likes1CommentRe: Payment Terms for Suppliers
Another vote for this - sometimes a supplier won't list the due date on the invoice, but there is an arrangement between us and the suppliers. When you are entering 100+ suppliers a week, it is frustrating to have to stop and think, and then work out the due date, when Accountright made it so easy! Another issue that makes the browser nicer to look at, but much slower to use!Pay Super on browser- shows payments outside requested dates
When I go to create a super payment on the browser and set the dates to last month, the list includes salary sacrifice and additional super payments that fall outside the requested dates. I can't see any reason for this - I would pay those additional payments along with the super guarantee payments of the same day. It doesn't happen on the Desktop version. Any thoughts on why this is so, or is it a glitch?107Views0likes1CommentRemove payroll categories from individual employees
If an employee moves from say casual to full time, they no longer need the casual pay categories. These cannot be removed from them if they have ever been used on a timesheet or pay in the past. I have at least one long term employee who has 20 categories show up, however as she is now casual, she only uses three! There is a lot of room for error when there is a huge list of categories showing up. Please allow them to be hidden on an employee's file, so they can only use what is applicable to their employment contract at the time.132Views3likes5CommentsRe: Company tax entry
Thanks DuncanS. That was just what I needed. Further to this, on my dashboard, MYOB is keeping a tally of GST collected and paid - way beyond anything I actually owe the tax office. This is because every time I enter my BAS, I enter the amount I am paying as an "Other Liability" called GST Collected, and the amount I am owed by the ATO as an "Other Liability" called GST Paid. So I just keep on increasing my liabilities with every payment. Clearly a mess. If MYOB knows my GST collected and paid, how do I complete the entries in the BAS to actually update the liability as I make/receive ATO payments?234Views0likes2Comments