NZ Payroll - Payday filing weekly
If weekly payday filing gets rejected (for any reason) is it possible to receive an email or a type of notification advising straight away. This was not something I thought that I needed to check on a weekly basis and assumed everything was right until a had a mix up with employee tax numbers and I had 6 payday filings rejected! Hence, I received a call from Inland Revenue 6 weeks later asking why I hadn't submitted my weekly filing and went on to charge me late filing fees, + interest. A simple notification would have saved me a lot of manual work and fees and the problem would have been solved after the first rejection. Thank you for considering my request. Angela.
Fix bugs with users unable to view timesheets submitted
There is a known issue in which users of MYOBTeams app cannot view the timesheets they have submitted. They will submit their timesheet, and when they look into their historical timesheets on the app, it comes across as blank. However, this can be seen by the manager in the backend portal MYOBTeams website, so it is coming through. It is affecting approximately 10% of employees. Suggest to have this fixed for better user experience.
Accountright browser version needs to support import of transaction Journals
We use an external payroll system that we need to download a payroll journal from to import into MYOB. Unfortunately MYOB browser version does not currently support the import of transaction journals, so I will have to manually create a journal in MYOB to add the payroll financial details. This is crazy! Can we please add the ability to import transaction journals into MYOB browser version as it is currently allowed in the MYOB Accountright desktop version?? Thanks Lisa
Phone number for support
Hello, how can I find a phone number for support? My online submissions for help are being ignored for weeks. I won't be able to use MYOB if they don't fix up the problem from their end. The problem is I tried to upgrade my Payroll Only to Pro and it created a separate account instead. But I have all my employees and pay, etc in my Payroll Only. Any ideas?Payday Super - being able to choose date of payment
Over Christmas period I do payroll in advance as I have only salary employees. With the current Payday Super setup in MYOB, super will be paid before staff get paid! There is currently no option to choose a future date to process and pay super. This is pretty vital as it makes no sense to not be able to choose a payment date and super being paid in advance of actual payday.
Edit Note in the Employee Timesheet by Approving Manager in MYOB Team
It would be better if the approving manager can edit the notes in the employees timesheet in the MYOB Team before the approval. Currently, the approving manager only can edit the time but not the notes. This is because sometimes the pay runs are prepared by the Accountant and it would be better if the approving manager can correct the notes from the employees to avoid misunderstanding and incorrect pay run. This will save time for all parties.
