How are you preparing MYOB PayGlobal for Payday Super?
Development work is already underway to ensure MYOB PayGlobal supports Payday Super and the associated superannuation reporting and payment changes. As part of this, we’re validating that we’ve covered all the reporting and payment scenarios our customers use today, and we’d love your help by sharing how you currently work and what you see changing. In particular, we’re keen to hear about: How you currently manage super How are you producing and submitting your SuperStream files today? Which clearing houses or super providers are you using? Are there any custom steps or workarounds in your current process? What you expect to change with Payday Super Have your providers shared any timelines or new requirements yet (e.g. SAFF changes)? Are you expecting to change providers or gateways? Which parts of your current PayGlobal process do you think will be most impacted? Where you think you’ll need the most support Specific reports, file formats or integrations Process changes inside PayGlobal Anything you’re uncertain or concerned about Please feel free to reply in this thread with as much or as little detail as you’re comfortable sharing — even a high-level overview of your setup and anticipated changes is really helpful for us. If you’re open to providing a bit more detail, we’ve put together a short 3–5 minute questionnaire to capture your current setup and any known or expected changes related to Payday Super: 👉 MYOB PayGlobal Payday Super Reporting Questionnaire Your input will help us understand what different organisations are planning, and ensure we focus our PayGlobal support and guidance on the areas that matter most to you. For more information regarding Payday Super: Australian Payday Super Changes
MYOB Super Payment Creator
Hi MYOB, can someone please explain why we need to complete the Pay Super Change of Details form to add a 'Creator' user (other software providers do not require this). I spoke to support and they said the reason was to verify the users mobile number, however creators do not receive verifications codes to draft payments. It makes it difficult when need employees come on board.
How to clear reversed super entries in MYOB Business (online)
Hi, I processed a pay run for two employees in MYOB Business (online). Super contributions for both employees appeared in the Pay super screen. Later, I reversed the pay run for one employee. Now in Pay super, I see: One valid super entry for the employee whose pay run was not reversed (needs to be paid). Two entries (one positive and one negative) for the employee whose pay run I reversed. I don’t want to actually pay super for the reversed employee. How do I correctly remove/clear those entries so only the genuine super payment goes through?
Super Payments - "processing payment"
My client's last 3 super payments have been processed in their bank account. However, the super payments report is showing these as "processing payment". Can someone please suggest how to update this to "completed", as the client has to check each super payment with the bank statement to make sure it's processed.
