Cannot reverse STP tax amount
Hi guys, I have recently migrated my STP to MYOB and made a mistake during pay run reporting an amount I didn't actually pay. So, to correct it I have made a reversed pay but ATO says I still owe PAYG tax amount. Here is a screenshot from ATO STP reporting page: And here is a screenshot from the MYOB report: How to fix this $822 amount? Any help is highly appreciatedEntering processed payroll into new AccountRight for STP
Hi Payroll has already been processed YTD in an older version that does not report for STP. How do I enter YTD payroll figures into AccountRight ensuring all balances & accounts are correct and then report for STP. Previous financial year was brought in through processing YTD figures in payroll and then not creating a bank file. Thanks.120Views0likes1CommentSTP / IAS PAYG amount not matching MYOB report
ATO business portal IAS PAYG amount not matching MYOB report I accidentally ticked "Yes, report updated pay run" by mistake, instead of "No, report new pay run". This particular pay event has been recorded in MYOB and is correct, but theSTP Payroll Reporting Centre has a $0 report as it was noted as a Pay Run Update. Despite correctly entering a subsequent pay event,with the next report having the correct YTD amounts, somehowthe amounts have not updated sothere is a mismatch with the ATO portal which has the lesser amount (without the "updated" pay run). How do I make sure that this pay event is actually picked up? Do I need to reverse the pay run and then re-enter it clicking"No, report new pay run" I entered the correct details with the IAS report, but this still doesn't match what they expect so am unsure of any repurcussions or issues to come. Thanks287Views0likes2CommentsSTP YTD figures do not match MYOB reports
Hi all, My client's YTD figures in STP do not match MYOB. Payroll activity & summary reports match. I have done a $0 pay run and also done a send update event but the figures in STP haven't changed. We don't have any ETP payments processed for this year that could be affecting it. PAYG figures are correct though. I'm at a loss as to how to have the gross wages YTD figure in STP match the MYOB figures???194Views0likes1CommentSTP report status rejected
Hi, I have a STP report status rejected with the error A notification does not exist for your software provider for sending your online (cloud) transactions. (ATO error code: SBR.GEN.AUTH.006) I did check the post :https://help.myob.com/wiki/display/myob/Fix+rejected+reports+in+Single+Touch+Payroll and accordingly verfied my ABN is correct. Can somebody please help me in this reagrd , how this can be fixed ? Regards, Ashish253Views0likes2CommentsSTP Glitch - Base Salary Not Included
Hi, We transitioned from STP 1 to 2 in Jan 23. One of our employees left in 2022 (STP 1), and returned as a casual in May 23 (STP 2). We re-activated his card in MYOB. In the STP EOFY finalisation report for him, everything else is correct, but his Base Salary from 2022 isn't included. The Payroll Activity report is correct, but the Payroll Register is incorrect (similar to the STP EOFY report his Base Salary from 2022 isn't included). To demonstrate with dummy values: 2022 2023 TOTAL STP Report Base Salary $10,000.00 $10,000.00 Gross Payments $1,250.00. WRONG - Should show $11,250 Base Hourly $1,000.00 $1,000.00 Casual Loading $250.00 $250.00 Personal Leave $150.00 $150.00 Paid Leave (Other) $150.00 Unused Holiday Leave $200.00 $200.00 Unused Leave on Termination $200.00 PAYG $1,500.00 $0.00 $1,500.00 PAYG $1,500.00 Super $1,086.75 $131.25 $1,086.75 Super $1,086.75 Troubleshooting we've tried: - Shouldn't be a problem with the payroll category 'Base Salary' as we use that for all salaried employees - Have tried processing $0 pays on 30/06/23 but that didn't work - Have tried processing a fake $1 pay in Base Salary on 30/06/23 and then reversing it just in case but didn't work either - We're moved to the latest version of MYOB, 2023.05 in mid-June so that shouldn't be it either - All pay changes are always made through processing a pay/reversing a pay Any ideas/suggestions? Thanks!Solved247Views0likes1CommentEOFY Numbers are not matching with Payroll Records
Hi there, As I'm trying to perform year end processing for payroll, however, I find a significant gap in all the numbers between our payroll records and EOFY session on MYOB. Could you please assist as I will need to do the first payment for new FY next week? Much appreciated, Patricia Trinh141Views0likes0CommentsUnscheduled payroll for four deactivated employees & impact of STP
Hi team, we have to process an unscheduled payroll for four deactivated employees to amend a payroll for Q2 FY 2022. But when we file it for STP we get this error message for three employees. (Pls see attached) Appreciate your assistance on this. Thank you!SGC back pay
SGC was not calculating on my new employee who is under 18 despite working over 30 hours a week. I have fixed this by increasing his DOB on his card but how do I now adjust his previous pays and do I then need to adjust the pays in the Payroll Reporting? Thanks for any help314Views0likes3CommentsSTP Finalisation Issues
Hi All, I am currently in the process of finalising STP for a MYOB Business/Essentials file and have an issue. Details of my issue are as follows: STP EOY Finalisation figures are incorrect. They do not tie up with Payroll Activity Report or Wages on P&L Payroll Register Report Figures show incorrect figures also, while payroll activity report shows the correct amounts I am unable to make changes via Emplyee Pay History, maybe due to a new financial year starting? I am under the impression that changing the Employee Pay History figures will fix my issue, but th software will not allow changes to August - June as this must be for FY 2022/23. Any idea how to update these figures? Any help would be appreciated. There were many issues with payroll in the file to begi with due to another user processing things incorrectly. I did have to make a lot of reversals etc. so this is probably the issue. ThanksSolved