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Discuss the MYOB Partner program, MYOB Practice and Accountants Office/Enterprise with other professionals.

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MYOB SME Performance Indicator

Hey MYOB Community! I wanted to share this information with the community in case you have not seen it before. Each time we release an update I will aim to inform the community for those who find...

Practice Boards

  • Node avatar for MYOB Online AU Tax

    MYOB Online AU Tax

    Advice, answers and more about your Practice Online AU Tax. Including MYOB Practice BAS
    36 Posts
  • Node avatar for MYOB AU Tax

    MYOB AU Tax

    Advice, answers, and more about your desktop Accountants Office and Accountants Enterprise
    601 Posts
  • Node avatar for MYOB Client Accounting

    MYOB Client Accounting

    Advice, answers, and more about MYOB Client Accounting – the best place to ask questions about Client Accounting, MAS, Assets, Reporter, Accounts, Cash Book, Workpapers
    33 Posts
  • Node avatar for MYOB Practice Manager / Document Manager

    MYOB Practice Manager / Document Manager

    Advice, answers, and more about MYOB Practice – the best place to ask questions concerning documents, mail merge, clients or client portals, PDF manager, timesheets, debtors, employees, billings and WIP
    130 Posts
  • Node avatar for Admin Tasks & General Discussions

    Admin Tasks & General Discussions

    Get updates and helpful resources from MYOB about the solutions your clients use. Ask questions about anything related to making your clients’ business lives easier.
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to Commission","conversation":{"__ref":"Conversation:conversation:892376"},"id":"message:892376","revisionNum":1,"uid":892376,"depth":0,"board":{"__ref":"Forum:board:MYOBAdvisor"},"author":{"__ref":"User:user:253873"},"metrics":{"__typename":"MessageMetrics","views":8},"postTime":"2025-04-18T15:52:33.964+10:00","lastPublishTime":"2025-04-18T15:52:33.964+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Hi everyone,       I’m preparing a client’s income tax return for the year ended 31 March 2025 in New Zealand and need to submit a \"Notice to Commissioner\" under section CX 17(4B) of the Income T...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi everyone,       I’m preparing a client’s income tax return for the year ended 31 March 2025 in New Zealand and need to submit a \"Notice to Commissioner\" under section CX 17(4B) of the Income Tax Act 2007.       This notice relates to the client’s election to apply 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I am currently working my way through transferring the data over but I seem to have run into an issue with importing this financial year's invoice and general journal entries.  Any help would be appreciated. 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","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"95","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" New client is using AR but cannot export reports to excel : big problem for me, can you help? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"95","tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]}},"Conversation:conversation:892190":{"__typename":"Conversation","id":"conversation:892190","topic":{"__typename":"ForumTopicMessage","uid":892190},"lastPostingActivityTime":"2025-04-14T13:56:28.907+10:00","solved":false},"User:user:357246":{"__typename":"User","uid":357246,"login":"savvaroubis","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:357246"},"ForumTopicMessage:message:892190":{"__typename":"ForumTopicMessage","subject":"Please fix","conversation":{"__ref":"Conversation:conversation:892190"},"id":"message:892190","revisionNum":1,"uid":892190,"depth":0,"board":{"__ref":"Forum:board:AD_Notices"},"author":{"__ref":"User:user:357246"},"metrics":{"__typename":"MessageMetrics","views":13},"postTime":"2025-04-14T13:56:28.907+10:00","lastPublishTime":"2025-04-14T13:56:28.907+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Hello We have a few issues we would like changed: 1. Why do we not get a warning that a \"paper\" lodgement is ticked before we go as far as the \"rejected\" lodgement details. In some cases we have to...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello We have a few issues we would like changed: 1. Why do we not get a warning that a \"paper\" lodgement is ticked before we go as far as the \"rejected\" lodgement details. In some cases we have to get the papers signed again by the client. 2. A Tax Return allowed the accountant to enter that a person was married to themselves. Only the Tax Office picked it up later. 3. Why is the default source for Receipts \"cheque\", when almost all receipts are Direct Credit now? Regards Aine ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"490","tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]}},"Conversation:conversation:892057":{"__typename":"Conversation","id":"conversation:892057","topic":{"__typename":"ForumTopicMessage","uid":892057},"lastPostingActivityTime":"2025-04-11T12:13:18.915+10:00","solved":false},"User:user:111535":{"__typename":"User","uid":111535,"login":"mistyben","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-8.svg?time=0"},"id":"user:111535"},"ForumTopicMessage:message:892057":{"__typename":"ForumTopicMessage","subject":"STP2 reporting","conversation":{"__ref":"Conversation:conversation:892057"},"id":"message:892057","revisionNum":1,"uid":892057,"depth":0,"board":{"__ref":"Forum:board:myob-client-accounting"},"author":{"__ref":"User:user:111535"},"metrics":{"__typename":"MessageMetrics","views":25},"postTime":"2025-04-10T16:21:16.991+10:00","lastPublishTime":"2025-04-10T16:21:16.991+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" since 2018 I've provided a payroll service for my clients.  The payroll transactions are then duplicated in their V19.16 accounts.  Some of these clients have now placed their AccountRight files on the cloud \n I tried speaking to the ATO regarding cancelling my payroll reporting and setting up my clients for STP2 reporting in their own right , but the tax office  lines are jammed and my call wasn't answered \n I'm unsure how to proceed registering my clients as setting them up would mean there would be 2 identical companies reporting on the cloud until I cancelled my payroll service.  Has anyone else been in this situation and could help me with the correct procedure \n   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"705","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:879726":{"__typename":"Conversation","id":"conversation:879726","topic":{"__typename":"ForumTopicMessage","uid":879726},"lastPostingActivityTime":"2025-04-08T13:19:11.098+10:00","solved":false},"User:user:280267":{"__typename":"User","uid":280267,"login":"D-O-R","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:280267"},"ForumTopicMessage:message:879726":{"__typename":"ForumTopicMessage","subject":"Invoices not showing","conversation":{"__ref":"Conversation:conversation:879726"},"id":"message:879726","revisionNum":1,"uid":879726,"depth":0,"board":{"__ref":"Forum:board:MYOBAdvisor"},"author":{"__ref":"User:user:280267"},"metrics":{"__typename":"MessageMetrics","views":92},"postTime":"2024-09-24T11:24:09.010+10:00","lastPublishTime":"2024-09-24T11:24:09.010+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Is anyone else having issues with invoices not showing in the software?  Apparently i don't have any.  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"115","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:General","text":"General","time":"2020-05-05T10:56:03.417+10:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891563":{"__typename":"Conversation","id":"conversation:891563","topic":{"__typename":"ForumTopicMessage","uid":891563},"lastPostingActivityTime":"2025-04-02T09:52:58.216+11:00","solved":false},"User:user:356767":{"__typename":"User","uid":356767,"login":"Pattyr","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:356767"},"ForumTopicMessage:message:891563":{"__typename":"ForumTopicMessage","subject":"Looking into using software","conversation":{"__ref":"Conversation:conversation:891563"},"id":"message:891563","revisionNum":1,"uid":891563,"depth":0,"board":{"__ref":"Forum:board:AD_Notices"},"author":{"__ref":"User:user:356767"},"metrics":{"__typename":"MessageMetrics","views":17},"postTime":"2025-04-02T08:07:10.469+11:00","lastPublishTime":"2025-04-02T08:07:10.469+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Can MYOB used in Canada -  I keep seeing Australia     ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"73","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891548":{"__typename":"Conversation","id":"conversation:891548","topic":{"__typename":"ForumTopicMessage","uid":891548},"lastPostingActivityTime":"2025-04-01T18:39:50.441+11:00","solved":false},"User:user:85668":{"__typename":"User","uid":85668,"login":"KatieMcL","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:85668"},"ForumTopicMessage:message:891548":{"__typename":"ForumTopicMessage","subject":"AMEND FILED TAX RETURN","conversation":{"__ref":"Conversation:conversation:891548"},"id":"message:891548","revisionNum":1,"uid":891548,"depth":0,"board":{"__ref":"Forum:board:myob-client-accounting"},"author":{"__ref":"User:user:85668"},"metrics":{"__typename":"MessageMetrics","views":7},"postTime":"2025-04-01T18:39:50.441+11:00","lastPublishTime":"2025-04-01T18:39:50.441+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" NZ Accountants Office, Tax return filing.   How do I amend a filed tax return in MYOB Practice.  I know it can be done direct in MYIR, but then the MYOB does not show the correct details.   Thank you.   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"239","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891439":{"__typename":"Conversation","id":"conversation:891439","topic":{"__typename":"ForumTopicMessage","uid":891439},"lastPostingActivityTime":"2025-03-31T18:20:27.574+11:00","solved":false},"User:user:356691":{"__typename":"User","uid":356691,"login":"HCHC","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:356691"},"ForumTopicMessage:message:891439":{"__typename":"ForumTopicMessage","subject":"CMN.ATO.INCDTLS.000141","conversation":{"__ref":"Conversation:conversation:891439"},"id":"message:891439","revisionNum":1,"uid":891439,"depth":0,"board":{"__ref":"Forum:board:AD_Notices"},"author":{"__ref":"User:user:356691"},"metrics":{"__typename":"MessageMetrics","views":17},"postTime":"2025-03-31T18:20:27.574+11:00","lastPublishTime":"2025-03-31T18:20:27.574+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" We have received a CMN.ATO.INCDTLS.000141 error message when trying to lodge a 2024 individual tax return. It says \"your share of franking credits from dividends must not exceed 48% of the Your share of franked amount\". Which it doesn't. What is this error message and how do we fix it? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"288","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891290":{"__typename":"Conversation","id":"conversation:891290","topic":{"__typename":"ForumTopicMessage","uid":891290},"lastPostingActivityTime":"2025-03-27T21:47:40.274+11:00","solved":false},"User:user:356574":{"__typename":"User","uid":356574,"login":"Wouter1954","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-6.svg?time=0"},"id":"user:356574"},"ForumTopicMessage:message:891290":{"__typename":"ForumTopicMessage","subject":"Myob ver 17 initialisation error","conversation":{"__ref":"Conversation:conversation:891290"},"id":"message:891290","revisionNum":1,"uid":891290,"depth":0,"board":{"__ref":"Forum:board:AD_Notices"},"author":{"__ref":"User:user:356574"},"metrics":{"__typename":"MessageMetrics","views":30},"postTime":"2025-03-27T21:06:17.423+11:00","lastPublishTime":"2025-03-27T21:06:17.423+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi,  I have been using Version 17 for a long time and it has been working Ok, I am a sole trader Electrical contractor, today I came home and MYOB was not running.   Mostly my windows 10 desktop computer is never turned off except to reboot, but MYOB was running fine this morning, I use MYOB  every day, Anyway when I came home MYOB was not running so I started it and it keeps coming up with initialisation error ???   All my business info is on there please help.   I tried rebooting and makes no difference   I have not been able to open MYOB by clicking on the MYOB icon for a few years but I can always start it by the following process.. Right click the MYOB icon and select properties Copy  target  C:\\myob17\\Myob.exe Paste this in Windows PowerShell  ( press windows and X, then press A ) Hit enter and MYOB starts   But today with no updates or changing anything it brings up the initialisation error   Please help       ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1023","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891064":{"__typename":"Conversation","id":"conversation:891064","topic":{"__typename":"ForumTopicMessage","uid":891064},"lastPostingActivityTime":"2025-03-25T15:52:50.608+11:00","solved":true},"User:user:139749":{"__typename":"User","uid":139749,"login":"Decor","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:139749"},"ForumTopicMessage:message:891064":{"__typename":"ForumTopicMessage","subject":"help with report","conversation":{"__ref":"Conversation:conversation:891064"},"id":"message:891064","revisionNum":1,"uid":891064,"depth":0,"board":{"__ref":"Forum:board:AD_Notices"},"author":{"__ref":"User:user:139749"},"metrics":{"__typename":"MessageMetrics","views":53},"postTime":"2025-03-24T18:47:03.605+11:00","lastPublishTime":"2025-03-24T18:47:03.605+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Can someone please  help?  I need my Aged payables to display as per month due . I am only able to  select the options of  Days overdue using purchase terms or  number of days since PO.  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"218","kudosSumWeight":0,"repliesCount":6,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:890971":{"__typename":"Conversation","id":"conversation:890971","topic":{"__typename":"ForumTopicMessage","uid":890971},"lastPostingActivityTime":"2025-03-21T18:11:53.842+11:00","solved":false},"User:user:352259":{"__typename":"User","uid":352259,"login":"PLButchers","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-6.svg?time=0"},"id":"user:352259"},"ForumTopicMessage:message:890971":{"__typename":"ForumTopicMessage","subject":"Lagging issues","conversation":{"__ref":"Conversation:conversation:890971"},"id":"message:890971","revisionNum":1,"uid":890971,"depth":0,"board":{"__ref":"Forum:board:AD_Notices"},"author":{"__ref":"User:user:352259"},"metrics":{"__typename":"MessageMetrics","views":25},"postTime":"2025-03-21T16:21:42.463+11:00","lastPublishTime":"2025-03-21T16:21:42.463+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I've been experiencing over the last few days a lagging issue that often will not allow me to \"click on\" any of the drop down menu's or enter information in the \"Description of Transaction\" unless I continually refresh the page - pages are also slow to load (I'm using Firefox since Safari no longer works for me)    Anyone else having the same issue? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"365","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:889584":{"__typename":"Conversation","id":"conversation:889584","topic":{"__typename":"ForumTopicMessage","uid":889584},"lastPostingActivityTime":"2025-03-20T11:00:47.381+11:00","solved":true},"User:user:213226":{"__typename":"User","uid":213226,"login":"Rosine","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:213226"},"ForumTopicMessage:message:889584":{"__typename":"ForumTopicMessage","subject":"removal of unprinted payment receipts","conversation":{"__ref":"Conversation:conversation:889584"},"id":"message:889584","revisionNum":1,"uid":889584,"depth":0,"board":{"__ref":"Forum:board:AD_Notices"},"author":{"__ref":"User:user:213226"},"metrics":{"__typename":"MessageMetrics","views":39},"postTime":"2025-02-27T13:04:38.692+11:00","lastPublishTime":"2025-02-27T13:04:38.692+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" We don't generally payments receipts to our customers, and I would like to remove this long list. Any idea how to remove them and furthermore how to prevent them to automatically accumulate? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"192","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:890733":{"__typename":"Conversation","id":"conversation:890733","topic":{"__typename":"ForumTopicMessage","uid":890733},"lastPostingActivityTime":"2025-03-20T10:13:56.028+11:00","solved":false},"User:user:356234":{"__typename":"User","uid":356234,"login":"MMcKenzie","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:356234"},"ForumTopicMessage:message:890733":{"__typename":"ForumTopicMessage","subject":"Foreign Capital Gain in a company","conversation":{"__ref":"Conversation:conversation:890733"},"id":"message:890733","revisionNum":1,"uid":890733,"depth":0,"board":{"__ref":"Forum:board:AETax"},"author":{"__ref":"User:user:356234"},"metrics":{"__typename":"MessageMetrics","views":25},"postTime":"2025-03-18T16:01:46.898+11:00","lastPublishTime":"2025-03-18T16:01:46.898+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I am trying to enter a capital gain from a property owned overseas into a 2024 company ITR.  The ATO guidance says it should be entered at label 7A, 8G & 8R.  When I complete label 8G it automatically fills to label 6R, therefore overstating the income.  Is there a field that I am missing? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"311","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:AU Tax","text":"AU Tax","time":"2020-06-25T09:59:58.836+10:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:890565":{"__typename":"Conversation","id":"conversation:890565","topic":{"__typename":"ForumTopicMessage","uid":890565},"lastPostingActivityTime":"2025-03-16T00:48:04.802+11:00","solved":true},"User:user:356090":{"__typename":"User","uid":356090,"login":"kimballparadise","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:356090"},"ForumTopicMessage:message:890565":{"__typename":"ForumTopicMessage","subject":"accounting plus v17","conversation":{"__ref":"Conversation:conversation:890565"},"id":"message:890565","revisionNum":1,"uid":890565,"depth":0,"board":{"__ref":"Forum:board:AD_Notices"},"author":{"__ref":"User:user:356090"},"metrics":{"__typename":"MessageMetrics","views":87},"postTime":"2025-03-14T19:28:06.149+11:00","lastPublishTime":"2025-03-14T19:28:06.149+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I need a clean unzipped copy to download to install after a hard drive crash/recovery.   Can only find accounting edge on myob site.   Please advise. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"165","kudosSumWeight":0,"repliesCount":8,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:890476":{"__typename":"Conversation","id":"conversation:890476","topic":{"__typename":"ForumTopicMessage","uid":890476},"lastPostingActivityTime":"2025-03-14T10:26:43.258+11:00","solved":false},"User:user:310537":{"__typename":"User","uid":310537,"login":"GEB","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:310537"},"ForumTopicMessage:message:890476":{"__typename":"ForumTopicMessage","subject":"Login","conversation":{"__ref":"Conversation:conversation:890476"},"id":"message:890476","revisionNum":1,"uid":890476,"depth":0,"board":{"__ref":"Forum:board:AD_Notices"},"author":{"__ref":"User:user:310537"},"metrics":{"__typename":"MessageMetrics","views":12},"postTime":"2025-03-14T08:54:38.782+11:00","lastPublishTime":"2025-03-14T08:54:38.782+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" what's happened to the hide/show option when entering passwords ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"65","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:890221":{"__typename":"Conversation","id":"conversation:890221","topic":{"__typename":"ForumTopicMessage","uid":890221},"lastPostingActivityTime":"2025-03-12T15:31:52.487+11:00","solved":false},"User:user:355633":{"__typename":"User","uid":355633,"login":"MattAdore76","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:355633"},"ForumTopicMessage:message:890221":{"__typename":"ForumTopicMessage","subject":"Custom Debtor Reports using Custom Lists","conversation":{"__ref":"Conversation:conversation:890221"},"id":"message:890221","revisionNum":1,"uid":890221,"depth":0,"board":{"__ref":"Forum:board:myob-client-accounting"},"author":{"__ref":"User:user:355633"},"metrics":{"__typename":"MessageMetrics","views":18},"postTime":"2025-03-12T11:19:40.567+11:00","lastPublishTime":"2025-03-12T11:19:40.567+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi,   I've been a MYOB user for 10+ years, but mostly as an accountant in practice, so my ability to get information out of AR is much greater that to get it in! I'm now in commerce and on \"the other side\", and my ability is being tested!   I have a specific issue that I know can be solved with external applications, but I've been asked to see if it can be done within MYOB.   The situation is this:   We have a large number of customers who we charge for 3 separate items - say, A, B and C Item A is billed weekly and everyone pays on time Item B is billed quarterly, and some people pay on time, some by instalment, and some need chasing Item C is billed monthly. However, some customers are eligible for government assistance for this item and receive an annual credit for it at the beginning of the year - in practice, we receive the actual funds, deposit them in our bank account and then allocate them as a POA against the relevant customer. When we produce the monthly invoices they then effectively reduce this credit - nothing is paid by the customer for this item We need to be able to produce customer reports that show, for each customer for a specific period, the three different income streams A, B and C with b/fwd balances, invoices issued in the period, any payments allocated against them, any government credits relating to that item, and the balance outstanding at the end of the period for each item A, B and C.   In particular, a customer might owe us money for item B, but as they have received a large government rebate for item C, overall their account is in credit if we just run the aged receivables report - we need to know that they actually owe us for item B and chase payment, and that the credit for item C needs to sit on the account until the monthly invoices have been issued for item C, using up this credit.   Is this possible? If so, how do I go about creating such a report? I assume I need to use custom fields and items, but I've played around with it and can't get it to do what I want it to!   Thanks for your help! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2117","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":2,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:890068":{"__typename":"Conversation","id":"conversation:890068","topic":{"__typename":"ForumTopicMessage","uid":890068},"lastPostingActivityTime":"2025-03-10T17:03:23.073+11:00","solved":false},"User:user:345795":{"__typename":"User","uid":345795,"login":"PaulDigitalD","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:345795"},"ForumTopicMessage:message:890068":{"__typename":"ForumTopicMessage","subject":"PDF Manager Preview Bar issues","conversation":{"__ref":"Conversation:conversation:890068"},"id":"message:890068","revisionNum":1,"uid":890068,"depth":0,"board":{"__ref":"Forum:board:MYOBAdvisor"},"author":{"__ref":"User:user:345795"},"metrics":{"__typename":"MessageMetrics","views":12},"postTime":"2025-03-10T17:03:23.073+11:00","lastPublishTime":"2025-03-10T17:03:23.073+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi All,   Just wondering if these issues are typical, or if anyone has encountered a fix for them?   The Workstations have recently had a refresh, so performance shouldn't really be an issue.   Looking at the PDF Preview Bar it gets to a certain point and the page it's showing is truncated (it's about an inch (?) high instead of being the same height as other pages)   It seems to have stopped or delayed processing - Example: On the left it showed page 157 - but preview was lagging behind at 140.   Sometimes the workstation still has the problem after leaving it overnight. The preview has not caught up.   It seems to be the larger files that are mostly affected. 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Hey MYOB Community! 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