Request ID: (70f52236-b408-4940-870f-69fd98bbe2fd) Status Code: (400)
Hi guys, An issue with one Client prior to lodging the income tax return online application. I'm not sure what the issue is with this one return. The validation process threw up zero issues. On the same day I had already lodged another income tax return, so I'm not sure of the reason.
Issue - Duplicate Superannuation Payment in MYOB
Good afternoon, On 21/01/2025, I processed the superannuation payment for December. Unfortunately, due to an issue with my phone, I didn't receive the verification code to fully authorise the payment, so it remained pending in the "Manage Payments Pending" section. On 30/01/2025, my phone worked properly, and I received the code to authorise the payment, so it was successfully processed. The issue now is that MYOB has recorded the payment twice: once on 21/01/2025, and again in the Bank Feed section with the date 30/01/2025. I'm unsure how to match this pending transaction, as it is causing a duplication of the superannuation payment, which is affecting my ability to reconcile the account. Could you please advise how to proceed to avoid the duplication of the super payment in MYOB? Thank you for your assistance. Paula.MYOB Partner Portal
Are there issues with the MYOB Portal today? I received an email to say that a client has approved their IAS. I can see approved in tasks but under the activity statements list, still showing as waiting signature. Also I have tried to send another clients BAS for authorisation and it keeps bouncing back....
Accounting Plus V17
I have a personal PC as home. I use it to do some work related matters. I am trying to reinstall Accounting Plus V17. Any suggestions for how to successfully install accounting Plus V17 on a new Windows 11 PC. I still use it for some Accounts with 3 or 4 transactions a year Error Message is "An administrator has blocked you from running this App. For more information contact the administrator."Inventory linking producer
Hi all, I have a client who is a primary producer. they grow the product and then have it packaged when ready for sale. In the inventory they linked a COS, Income and Asset account for the item to be sold. I have noticed when and invoice is raised it puts a cost against the COS account, income and reduces the stock. The problem is the item's packaging etc has already been paid to the supplier so there should not be an additional COS expense. I have tried unticking the COS buy option but it makes no difference, every sale debits the COS line It is affecting the Reporting as there is an expense line that did not occur. I am used to Inventory in MYOB with other clients but they are not producers. Does anyone have any idea's for this issue? Thanks for any help you can suggestTrial Balance
I am working on a clients data and it looks like the Trial Balance is outputting on a cash basis - the GST on the debtors is not reflected in the GST accounts but the Debtors in the GL are GST inclusive. I have not come across this issue before. Is there an area in settings that permits a trial balance to output in cash mode rather than accrual?
Account Changes
I have a client who has a number of business under his MYOB Account. One of these businesses has been sold and now gone into VA, how do I separate? The agreement was the original holder was paying the MYOB subscription on his behalf and oncharging the new owner. Also, I need to close another business' MYOB account. How do I do these please?
Payslips visible to all Users through MYOB Email
Hi Everyone! I'm in need of help regarding the MYOB emailing system in AccountRight. I have always sent emails from Outlook and not from within MYOB but it seems with this last update, it is making it very difficult to send emails through Outlook now. I am constantly changing preferences and every time I restart MYOB it reverts back to original preferences to send emails through MYOB. Anyway, my major problem is that after emailing payslips to employees through MYOB, they appear in the "Sent Email" summary and you can click into the details and see the payslip. We have checked and all of our users can view this, pays are confidential and it's a big problem for all of our staff to be able to view all payslips. I've also looked in each User Access setting and there is no option for viewing sent emails. There has to be a way to fix this. Please help!
MYOB Academy Log In Error
There seems to be an error when logging into MYOB Academy. Error messages saying too many redirects and could not upgrade oauth token appear - see attached screenshots. I've tried clearing cookies on multiple browsers and devices, which makes no difference. So it must be a MYOB problem with the website. You need to fix it please.
Analyse Inventory Summary Incorrect Figures
Hi, when I run my stock reports (like Analyse inventory Summary ), I have a number of inventory lines with a negative number in the order column. When I look at the item information card for each particular inventory line, the negative order number is not showing. How can I fix my reports?Unreconciled Bank Items
Every quarter I reconcile all bank accounts and have records of the date this is done. Every quarter I go back to reconcile bank accounts and there are unreconciled items from previous months, which were actually reconciled in the past quarter. It happens in several clients that I look after. Anyone else experiencing this?
Invoice send through AccountRight not deliver to business email
Since yesterday MYOB AccountRight Plus upgrade to 2024.11.1.15, all the invoice sent through AccountRight cannot be delivered to our business email, even the delivery status shows sent in myob "Sent Emails". I have checked Preferences emailing setting, nothing changed. I also tried clearing the cache of the AccountRight, but still not working. Can any one help me how to fix that? Thank you very much! RebeccaTime Billing Function and Activity Slips
Hello, We currently use the time billing invoicing function in MYOB. However, it's not available when using MYOB on the web. Is MYOB looking at including the Time Billing and Activity Slips function to the online/Cloud version of MYOB? Appreciate your help. Thanks Kristy
