Unable to verify AccountRight file v2015.4.1
Hi team,
I am having trouble with a verifying an AccountRight file online, as I have always done with no trouble at all in the the twenty or so years I've been using MYOB products.
The first symptom of something going wrong was my AR icon had vanished from my task bar. After re-establishing the icon and starting up, I got the "Unable to automatically confirm your company file" message.
Remedies attempted so far include:
- trying to open any other archive files (all fail)
- turning off internet protection software (fail)
- resetting modem & router (fail)
I update my files everytime MYOB prompts me to do so, so my files are up-to-date.
Desparate, as I cannot complete my GST, and will get fined for late return.
Any help appreciated.
Quentin Rowe
AccountRight v2015.4.1