Forum Discussion

Scotia's avatar
Scotia
Contributing Cover User
2 years ago

2FA

I no longer have access to device with 2FA and no longer have backup codes.  How do I get around this?

2 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi Scotia,

    Thank you so much for your detailed post.

    To address this, we'll need to reset the Two-Factor Authentication (2FA) linked to your email and then set it up again. I've sent you a private message to collect additional information that will assist us in resolving this issue. Please check your inbox for further details.

    Looking forward to hearing from you soon!
    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    HI Scotia,

    I hope you're well today. I'd like to inquire if you are still encountering the same issue. If so, please don't hesitate to post again, and one of us will be glad to assist you.

    Regards,
    Earl