Forum Discussion

PriyaSelvaraj's avatar
PriyaSelvaraj
MYOB Moderator
12 months ago

AccountRight customers unable to login into their files-RESOLVED

CLOSED –  Resolved

27/10/2023 08:36:49AM AEDT

 

UPDATE 3 –  Identified

27/10/2023 12:11:05PM AEDT

 

 

UPDATE 2 –  Identified

26/10/2023 01:42:07PM AEDT
 

 

UPDATE 1:Thanks for your patience while we worked on this issue.Service has now been restored.

 

Our team is investigating an issue where some of the AccountRight customers trying to log in to their files are getting an error " The account is disabled."

We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it. For more updates refer to our status page MYOB