Forum Discussion

4014's avatar
4014
Contributing User
1 year ago

Backup In Progress

Hello

I am  unable to login to MYOB due to the error message

'Backup in progress

This company file is currently backing up

You can sign on once the backup is complete.'

The backup appears to be frozen.

Can you please reset our file to active to enable login.

 

Thanks

Alison

2 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 year ago

    Hi 4014, 

     

    I noticed your file was stuck in backup mode. No worries, I've fixed it on my end, so your file should be active now.

     

    If you need any more help, feel free to start a new thread in the forum.

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,
    Genreve

  • 4014's avatar
    4014
    Contributing User
    1 year ago

    That worked. Thank you!

     

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