Bank Transactions Not Opening
Hello,
Just wondering if anyone else is having trouble opening bank transaction in the web version of AccountRight. Just hangs indefinitely.
John
Hi Elgin99,
Appreciate for sharing the screenshot. The Bank transactions page hanging like that in the AccountRight browser is definitely not expected, so you’ve done the right thing flagging it.
We haven’t seen other users report the same issue so far, so it may be related to your browser or cache. Please try clearing your browser cache and history, then log in again. You can also try logging in using a different browser via app.myob.com and see if the issue still occurs.
In case the issue remains the same, make sure to reach out to our support team directly. You can reach our Live Chat team via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
