Emails not displaying all information on invoices

Question

Hi Team&nbsp;It has just been brought to my attention that when a customer is emailed his invoice and presses the view invoice button, the bottom couple of lines which should display are covered by an MYOB message saying powered by MYOB, and the privacy policy link.&nbsp; This unfortunately covers our bank account details for payments and I am sure most invoices have their total balance owed down there too.&nbsp; Why is this information pasted over the A4 invoice?&nbsp; I don't want to have to amend all my forms in the system because of this error.&nbsp; Can you please amend.&nbsp;Jillus&nbsp;

earl_hd · Answer

Hi Jillus6,Thanks for raising this. This situation seems quite unusual, our team will need a screenshot on your end. Please reach out to them directly, you can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.Regards,Earl

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Emails not displaying all information on invoices

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