Forum Discussion

Trish_APG's avatar
Trish_APG
6 months ago

MYOB file is stuck backing up

 

How do we get our MYOB file reset. It is stuck backing up and we receive the following message:

 
Backup in progress

This company file is currently backing up.  

You can sign in once the back up is complete.

 Thanks

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    6 months ago

    Hi Trish_APG,

     

    Thank you for letting me know. That is great to hear! If you need assistance in the future, please feel free to post again.

     

    Regards,

    Sai

     

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    6 months ago

    Hi Trish_APG,

     

    I'm sorry to hear that you're experiencing this issue. I've made an adjustment on your file. Please close it and reopen and let me know if it's now working.

     

    Regards,

    Sai

     

  • Trish_APG's avatar
    Trish_APG
    6 months ago

    Hi Sai,

     

    It seems to be working now. Thank you for your assistance :-)

     

    Cheers,

    Trish

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.