Forum Discussion

Trish_APG's avatar
Trish_APG
2 months ago

MYOB file is stuck backing up

 

How do we get our MYOB file reset. It is stuck backing up and we receive the following message:

 
Backup in progress

This company file is currently backing up.  

You can sign in once the back up is complete.

 Thanks

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 months ago

    Hi Trish_APG,

     

    Thank you for letting me know. That is great to hear! If you need assistance in the future, please feel free to post again.

     

    Regards,

    Sai

     

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 months ago

    Hi Trish_APG,

     

    I'm sorry to hear that you're experiencing this issue. I've made an adjustment on your file. Please close it and reopen and let me know if it's now working.

     

    Regards,

    Sai

     

  • Trish_APG's avatar
    Trish_APG
    2 months ago

    Hi Sai,

     

    It seems to be working now. Thank you for your assistance :-)

     

    Cheers,

    Trish