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TyroneMorley's avatar
TyroneMorley
Contributing User
3 years ago
Solved

New business entity created

Hi,

A new company was created under the existing MYOB access.

Now it doesn't allow me to enter even when entered the admin password.

Please advise.

 

  • Yanike_S's avatar
    Yanike_S
    3 years ago

    Hi TyroneMorley 

     

    Thanks for your post. When you created your company file, a user called Administrator was automatically created.

    By default, the Administrator user does not have a password assigned. Try logging in with the password section blank. Then follow the steps of this help article: Set a password for the Administrator.

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  • Yanike_S's avatar
    Yanike_S
    MYOB Staff
    3 years ago

    Hi TyroneMorley 

     

    Thanks for your post. When you created your company file, a user called Administrator was automatically created.

    By default, the Administrator user does not have a password assigned. Try logging in with the password section blank. Then follow the steps of this help article: Set a password for the Administrator.

  • TyroneMorley's avatar
    TyroneMorley
    Contributing User
    3 years ago

    Dear Yanike,

    Thanks for the response.

    It really helped me to resolve the issue.

     

    Regards,

    Tyrone 

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