Forum Discussion

yanni's avatar
yanni
User
7 months ago

number of attachments and performance

Is there a limit ot the numbeor attachments that can be upoladed to MYOB? 

Does the combined size of all the attachents you upload effect MYOB performance?

3 Replies

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    7 months ago

    Hi, yanni

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    To assist you with your concern, there is no limit when uploading attachments. However, due to the size of the document, it may slow down the performance of the software, especially given the size of the attachment, which is too big.

     

    Should you require any further assistance, please don't hesitate to reach out to us.

     

    Best regards,

    Doreen

    • yanni's avatar
      yanni
      User
      7 months ago

      Thanks Doreen,

      So if we upload a small file size attachment to a Bill then performance will be fine. And even if we upload a large number of attachments to different bills it will not affect the performance as long as for each individua Bill the attached file size is not large ?

      Yours,

      Yanni

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator
        7 months ago

        Hi, yanni

         

        You're most welcome.

         

        Uploading many attachments may still affect performance, even if each file is small. While MYOB is designed to manage a wide range of data, including attachments, uploading many files can impact the software's performance. Each attachment adds to the overall size.

         

        Finding the right balance between document retention and software performance can be challenging. If you have any questions or need help implementing these suggestions, please don't hesitate to contact our friendly MYOB support team. We're always happy to assist you!

         

        Best regards,

        Doreen