PF201812
3 years agoExperienced User
problem of going online from network version
Hi,
My company is going to put our company file online in order to transfer from STP 1 to STP 2 requested by ATO. I clicked the button "Go Online (upload this file)" and received a message as below:
We have subscription and we paid the fee every month. I don't know how to go to the next step. If I click "subscribe" then I was directed to a page for subscription.
We accidently put a company file online a few years ago, but we never used that online company file. We keep using a library company file via the network version. I am not sure if the current problem was caused by the previously uploaded company file? If so, how to replace that one by uploading our current company file? Can anyone help?
Thanks very much.
Simone