Unable to connect to online confirmation service

Not the only one and its very frustrating

Hi Nokondi and Jbruyn05, 

Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.

Apologize for the inconvenience this may have caused in your business. We really appreciate your patience with this matter. We recommend uninstall then reinstalling the latest AccountRight version first> upgrade the file offline (which will take a while) then proceed on confirming it online. This will let you confirm your company file after. 

Do let us know how it goes. 

Thanks,

Shella

Hi Shella_A ,

Reinstalling didn't do anything.

Just to be clear, I'm having problem with Accountright Standard v19.8

If you look at my screenshots, it's the myob confirmation server that's not responding.. not the software problem

Hi Nokondi 

To keep using your existing version, try https://www.fghtables.com/myob/confirmation6.php

Costs $12 but may save you some time dealing with MYOB for a solution.

Regards

Gavin

Hi gavin12345 

You helped me out in 2019 when MYOB pulled a similar stunt with Windows 10 update gimmick

Something seems to be wrong with the link (showing 403 error) but I'll check it out later.

Thank you for the link and your help.

Sean.

I couldn't find a way to upgrade "offline". When click upgrade, it requires you to have an online account to go online. 

please let me know how to upgrade "offline".

SmartSt72  Hi~ confirmation server seems to be back up again. Try it now

Hi Nokondi,

Thanks for the response. 

We're glad to know that you’re able to confirm your company file. Thanks for your patience. If you need further help, don't hesitate to start a new post and we'll be happy to assist. 

Cheers,

Shella