Unable to open upgraded file when 2022.1 was installed
I have not been able to open my file after installing the 2022.1 upgrade. I have downloaded the AccountRight Hotfix tool and followed all instructions. Still does not work.
I have been seeking assistance from MYOB since 8:50am this morning - after dealing with someone from so-called support for 2.15 hours I was disconnected only for her to contact me back & try to assist for another hour only to disconnect me and now not call back. It is clear their support needs support as she was constantly putting me on hold to find a solution from someone else.
I have tried to contact support again however, I am looking at an hour wait before speaking to some in the hope & a pray that they know. I realize I am not the only one with a problem, however, I have been trying since last week to rectify this issue.
Meanwhile, I cannot access my file & do work.
I really don't know what else to do!!!!
