Hi, using MYOB business but haven't received any bank feed updates to the file since Thursday 17 April 25 - any ideas why that would be? May be related to the long weekend but would have thought there would have been transactions today?
We also haven't received any ANZ Bank feeds since 17th April; however we have received feeds from other financial institutions. Could you please look into this and advise if there is an issue with the ANZ?
Thank you
Hi vmm,
If you're expecting a transaction to show up in your bank feed, but it's not there, there are a few things to consider. Please see this help page for troubleshooting: Missing bank feed transactions
If you're still having issues: make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
i have the same problem - no bank feeds since 17 April 2025. And there have been alot of transactions
HI Chellie22051,
We've received an update that ANZ bank feeds in Australia are now processing as expected. Our team is still working with Westpac (Australia). You can visit this post for updates. If you're still experiencing issues, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
I hope this helps!
Regards,
Earl
Ours is westpac - and its still not working.
The delay in the Bank feeds is due to the public holiday's over Easter, hence why the feeds are now coming through form 11am onwards
