2 years ago
Bank Reconciliation
Hi mate
I have a question, I was wondering if you have any idea how to potentially resolve this problem. My colleague wanted to reverse a payment transaction that seems to be missing in the system (I'm not sure why it went missing). Since they couldn't reverse it from the Payments and Application screen, they manually entered an AR (Accounts Receivable) in the Journal Transaction screen, which they then reversed as well. Now, that transaction is causing a discrepancy in the bank reconciliation.
Do you have any suggestions on what should be done?
Thank you.