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ann75's avatar
ann75
Experienced User
3 years ago

open bills not showing for match transactions

Hi,

 

I have a problem matching a payment to an open bill from the previous financial year. It doesnt show up in the list of open bills for me to match the bank payment to. I tried going to the bill and recording the payment first also. But normally once that is done it should show up the 'possible match' for me to allocate the payment to. However it does not show up at all. So now I end with the open bill 'closed' coz I manually recorded a payment against it,  but the the unallocated bank payment still remains as i am not able to close it.

 

For one such issue i moved the date of the bill to a date in the current year, it then showed up in the 'possible match', I then allocated the payment but moved the invoice date back to the original date, coz I dont want to mess with any dates from a FY for which returns have been filed.

 

What is a solutions for this? I dont understand why an open bill from the previous FY doesnt show up. Its very normal to close a bill over a year or 2. But if it doesnt show up in list of open bill, how do we  close it?

 

Please help with a solution.

1 Reply

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  • Steven_M's avatar
    Steven_M
    Former Staff
    3 years ago

    Hi ann75 


    From memory, when selecting to match a transaction only transactions dated in the past 12 months will appear in the match transactions window. So, if those transaction has been dated much older then they will likely not appear for matching. Although, you would be able to still record the payment transaction and match it to that (assume you enter the payment in the current period).

     

    You can enter the payment of a purchase using the Purchases>>Create supplier payment. Once that has been recorded, you would go to Banking>>Bank transactions and select to match the transactions as you would normally. 

     

    In your case, you mentioned that the payment transaction was not appearing. I would recommend ensuring that you have recorded the payment to the same bank account as that of the bank transaction. Along with having a similar date. If those are correct, does the payment transaction appear in the Banking>>Reconcile accounts window for that account? If so, it is marked as cleared i.e. ticked? If so, untick it and you will have your match.

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