Forum Discussion

Jas64's avatar
Jas64
Contributing User
2 years ago

We're currently performing some quick updates This won't take very long - Stuck on blank Dashboard page

Hi everyone, 

 

My MYOB Business is stuck on the file upgrading page for few hours. It was fine during the day. 

I have cleared the browser cache and it still stuck. 

I tried to log in from different devices and browser, same result. 

Please see the below screenshot.

Did anyone had the same issue before? If so, how did you fix that?

 

Thanks!

 

 

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi Jas64, 


    Thank you for sharing your concern and for providing the screenshot. I understand that you're having trouble accessing your file and I apologize for the delay in our response.

     

    I want to assure you that we had no reported incidents regarding logins yesterday. If you're still experiencing this issue, we're here to assist you further.

     

    Please don't hesitate to reach out if you need more help with this. We're committed to supporting you.

     

    Thanks,
    Genreve

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