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limtr's avatar
limtr
Contributing User
9 months ago

employee is not being pick up in pay run there must be a problem with myob however all his super is being paid

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  • Hi limtr,

     

    Thank you for your post. I'd be more than happy to help you. Before we dive in, can you please give me a little more context for your concern? Have you tried checking if the employee is inactive? Is this a new employee? Please try to check the processed payrun by going to Payroll >> Pay Runs to see if this employee is not included on the payrun list.

     

    Cheers,

    Princess