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Bekk's avatar
Bekk
Member
1 year ago

EOFY - SBR payroll duplicat

Hi,

 

We are currently going through a SBR with the ATO. We had to change our ATO account number from 001 to 005. We changed this to 005 for the last 4 payrolls before EOFY. The 005 account STP should have been from the dates of 24th May 2024 onwards. But it has picked up all payroll for the whole financial year. So our staff have 2 Income Statements on their Mygov. The 001 account which is correct (from 1 July 2023 to 25th June 2024) and the 005 which is incorrect. The 005 period should only be from 24th May onwards. Would anyone know how we change the dates? It's quite confusing and i've got a headache. Thanks so much 

3 Replies

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 year ago

    Hi Bekk,

     

    I totally get that you're dealing with a bit of a mess with the double income statements due to the branch code change. Typically, you'd need to finalise the old code and clear out the pay history before moving to the new one. Since you're using an MYOB Business file, there isn't a way to fix this directly in the app. In this case, I'd suggest manually submitting the correct info and making adjustments directly with the ATO. I know it's not perfect, but it's the best move given the situation.

     

    Feel free to get in touch if you need more help.

     

    Cheers,

    Princess

  • anurag_periwal's avatar
    anurag_periwal
    Contributing User
    6 months ago

    Hey, I would like to know more on this. Employees are reporting double income now how can we sort it out ?

     

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    6 months ago

    Hi anurag_periwal,

     

    It can be a bit of a headache when double income pops up like that. Since there’s no quick fix in MYOB Business, the best bet is to update the info manually with the ATO to set things straight. There’s a handy post in the community forum that walks you through it, but if you’re still stuck, just give our team a buzz team through our virtual assistance MOCA or send us a support ticket through MyAccount and we’ll help you out.

     

     

    Cheers,

    Shella

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