Can you please advise why my employees leave is accruing in the negative.
It should accrue based on hours worked.
There was the same issue mentioned two years ago, yet the solution - to link the accrual to a salary or non hourly pay item, makes no sense if the leave has to accrue per hours worked.
This is an ongoing & unacceptable situation, and a solution would be appreciated.
Hi Fiona-dcbs,
This can be tricky. To start, please check the Entitlement Detail report for the last financial year to see if there’s a negative leave balance for these employees. If the issue still isn't resolved, our backend team may need to step in to conduct a more detailed investigation. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
There is no negative leave balances at the end of last financial year. This only started happening in December.
It is definitely a backend issue with MYOB that needs to be fixed. I am pretty sure I am not the only one experiencing this.
