I have a message which reads: "There is an issue with Pay Superannuation threshold. Please contact our Live Chat support team for assistance."
I have tried unsuccessfully to do that but am not seeing the LiveChat button. We are not currently using MYOB's Pay Super anyway. (We do it through our own Super Fund clearing house.)
Are there good reasonsd to change to MYOB?
If not, do we just ignore the message?
Don
Hi Fabrication
Thank you for your post. Regarding on your concern, you can ignore the message to continue paying super using the Super Fund clearing house.
You can also used the Pay Super in MYOB, this Help Article, Pay Super has the detailed instruction to assist you with this.
Additionally. this is the link for the live chat support.
Please feel free to post again I'll be happy to assist.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Princess
