Payroll
I have listed two new employees but their names don't appear when I try and do their first pay run. How do I get them onto the pay run cycle?
Forum Discussion
1 Reply
Hi there davidkepes,
There could be a few reasons why new employees are not showing on pay run. Here are some things to check:
- Make sure the employee’s details, including bank account and tax information, are correctly filled out and saved in the system.
- Check if the employee's start date is within the pay run period. If the start date is after the pay run period, they won't be included.
- Ensure the employee's status is set to 'active'. If it's 'inactive', they won't be included in the pay run.
- Verify if there's a termination date on the employee's card. If there is, they won't appear in the pay run.
- Confirm that the pay cycle for the new employee matches the pay cycle of your pay run. For example, if the pay cycle is weekly, ensure it's set to weekly in the payroll details.
For a step-by-step guide, you can check out this link.
Cheers,
Shella
