Payroll

Hey Lesley26,

You're spot on— your subscription supports more than two employees. If an employee isn't appearing when you're processing pay, double-check three things:

• Make sure the Pay Cycle matches the one you've selected for the pay run. If the Pay Cycle in the pay run doesn't align with what's set in the employee's profile, they won't show up.
• Confirm there's no Termination Date entered on the profile, which can prevent from appearing in the pay run.
• Since you've just set up a new employee, his start date may not be included within the date range set on your pay run. All you need to do is adjust the start date on his profile to ensure it's included on the date range of the pay run.

To review these details: 

• Go to Payroll.
• Select Employees and choose the employee's name.
• Click on the Standard Pay tab to check the Pay Period and confirm there's no termination date entered.

Cheers,

Doreen