Forum Discussion

NTHeli's avatar
NTHeli
Member
6 months ago

STP Error Lump Sum

  • I processed and reported a payrun with 2 employees where in error I reported BackPay as Lump Sum E 26 - and received the Error:
  • Lump Sum Financial Year is invalid
  • (ATO error code: CMN.ATO.PAYEVNTEMP.000372)
  • I have since reversed these payruns and reprocessed as normal backpay. I have then done an update event. Neither of the employees reflect the Lump Sum E 26 any longer and it has been moved to the normal backpay.
  • But the error continues to show up in every single payrun that I do that has these 2 employees are in
  • How do I get rid of this error?

 

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    6 months ago

    Hi NTHeli,

     

    That error would definitely do your head in, so good on you for digging into it. We actually have a similar post that covers this same STP Lump Sum issue that might help you sort it out. Here's the link: ATO error code: CMN.ATO.PAYEVNTEMP.000372 | MYOB Community.

     

    If you're still getting the same error after trying that, just jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account, and the team can dig deeper with you.

     

    Regards,

    Sai

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