Unable to update salary of employee

Hi, CarolynH14

Thanks for your post.

Kindly re-send the screenshot, as we were not able to receive or see it on your post. We are looking forward to your response.

Best regards,

Doreen

Please see attached, thank you

Hi, CarolynH14

Thank you for sending the requested screenshot.

Kindly check your user access to see if payroll is ticked. To do this, select your business name > Users and then select your name. If payroll is ticked, kindly clear your browser cache or try using different browser.

Please let us know how it goes on your end.

Best regards,

Doreen

I have checked my user access and cleared the browser cache, it is still not working

Hi, CarolynH14

We were able to raise this concern with the relevant team. They will fix the issue and reach out to you once it is fixed. A case number has been created for you: 01582193. If you encounter any issues, please don't hesitate to create a post again. We are happy to assist you!

Best regards,

Doreen