Forum Discussion

Daisy2020's avatar
Daisy2020
2 years ago

why none of outstanding invoices showing in sales in MYOB but still balance show

Hi team , 

here is a thing that need your opinion:

one account of our customer need to be closed,  there is none of uppaid invocie sitting in their account, but the balance is still showing  $$$,   so would you please advise if there is anything else that I skipped it out? 

thanks

 

3 Replies

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  • sumroy's avatar
    sumroy
    Contributing User
    2 years ago

    Hi,

     

    Possibility to invoice are posted with "Past" or "Future" date. Search particular customer with 10 yrs back and 10yrs forward period.

     

    Thanks // Sumit 

  • Daisy2020's avatar
    Daisy2020
    2 years ago

    Hi  ,

    I checked cross with your advice, but nothing wrong was found. so what else I should check out?

    thanks

     

     

  • Daisy2020's avatar
    Daisy2020
    2 years ago

    no.....  I meant  I checked all date you suggested, which were correct. so the balance is still there .... I wonder if anything else I need check ?

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