Hi I send out bulk sales emails max of 50. Some will not be emailed in the bulk email but I can email them individually without having to change their emails. I have checked all the emails and there are no spaces and they are correct. When I go to send out the bulk emails the ones that will not go are highlighted with a red triangle. I then have to send them individually. can you please let me know how to fix this.
thanks. I use myob on the browser
Elise
Hi Elisem,
When sending bulk sales emails on the browser, it will limit you to sending 15 emails at a time. If emails are highlighted with a red triangle, it indicates an error. Ensure that all email addresses are correct and do not contain any spaces or errors. Also, I recommend clearing your browser cache or trying using a different browser. If you still encounter the same issue, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Kind regards,
Shella
