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teedee43's avatar
teedee43
Experienced Cover User
2 years ago

Emailing Invoices

Hi

 

Suddenly all invoice emails are not getting to me.

For example - CC's of invoices sent.

The message "couldn't send to ***" is displayed.

I have not changed my email address.

2 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi teedee43,

    Thank you for your detailed post, and I apologize for the delayed response. To troubleshoot, could you please try clearing your browser's cache and history? Alternatively, attempt logging in from a different browser. Additionally, I recommend visiting this help article for more information on Email troubleshooting.

    Please do let me know how you go on this.
    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    HI teedee43,
     
    I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

    Regards,
    Earl

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