Forum Discussion

Rebecca711's avatar
Rebecca711
Experienced User
2 years ago

Invoice date not changing to date of entry when finalising order

I have been advised that when and order is being finalised to Invoice status the date stays as the Order Date not Date of entry - can someone please advise options for correcting this.

3 Replies

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator

      Hi Rebecca711,

      Thank you so much for your post and my apologies for the late response. A potential workaround identified by some users is to initiate a sales window at the beginning of the session, ensuring it reflects today's date. This window can then be utilized throughout the day for recording today's invoices. It is recommended to keep this window open continuously, and it will persist even after printing each invoice.
       

      When converting existing orders to invoices, note that they will open in a separate window. Any date changes made in this second window will not impact the first window, providing a practical solution to address this issue.

      Please do let me know how you go on this.
      Regards,
      Earl

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator

      Hi Rebecca711,

      I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

      Regards,
      Earl