tgibbs
1 month agoMember
Invoice not appearing to match transaction
I am trying to match a customer payment to an invoice and although the invoice is still visible on my invoice list (marked as open and overdue) it does NOT appear on the list of invoices available to match.
When I choose Match transaction and select all transactions, only the open not overdue invoices appear. I have even typed in the customer name into the search area in the match transaction area and nothing appears.
I am hoping you can help.