Forum Discussion

lewis12's avatar
lewis12
Member
3 years ago

invoice sending

Hi 

I've tried sending an email to the customer for the weekly regular invoice and it says it's "sending". I didn't realise this as the pop-up said it was sent and now it's overdue and still says sending. I've attached pics to show. I have also sent other invoices after this and they have arrived. 

3 Replies

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  • MartinLeG's avatar
    MartinLeG
    Experienced User
    2 years ago

    Hi Lewis - just wondering if you got to the bottom of this? I have exactly the same problem. A few random invoices showing as 'sending' but now well over one month old and no idea if the client has seen them or not...

    • lewis12's avatar
      lewis12
      Member
      2 years ago

      I deled them complete and re sent them from a new invoice with new number and that seem to work from then on. Never got any real answer why it did it.

      • MartinLeG's avatar
        MartinLeG
        Experienced User
        2 years ago

        Good to know - thanks for the feedback Lewis.

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