Duplicate Invoices in MYOB from 3rd Party software (API)

Question

Hi MYOB Support&nbsp;We are having some issues with a Third party software pushing through duplicate invoices into MYOB AccountRight.&nbsp;Is this a MYOB issue? or an issue with the third party software?&nbsp;I already have ticked the preference sales setting "Warn for duplicate invoice numbers on Recorded Sales" - however we are still getting duplicate invoices pushed in from the thrid party software.&nbsp;Kind Regards&nbsp;Sam

mike_james · Answer

Hi Samuel5&nbsp;, yes I recommend that as a first step.

mike_james · Answer

Hi Samuel5&nbsp;, welcome to the forum.&nbsp; Which software is it? You'll need to contact their support team in the first instance, because their program drives the creation of invoices.&nbsp;

samuel5 · Answer

Hi Mike&nbsp;Software is Kynection&nbsp;Do we need to contact them to resolve this issue?&nbsp;Regards&nbsp;Sam

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Duplicate Invoices in MYOB from 3rd Party software (API)

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