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YarraFoodie's avatar
YarraFoodie
Cover User
4 years ago

Balance showing on invoice when paid in full

We have an issue where a purchases invoice is showing a balance when it has been fully paid.

 

The total invoice amount is $177.87.
The applied amount recorded in History (and verified in the bank feed) is $177.87.

However a balance of $60 is showing?


1 Reply

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  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    4 years ago

    Hi

    the history amount says 117.86 allocated to this invoice

     

    if the bank says that indeed 177.86 was paid then look to see if the payment was allocated across 2 different invoices

     

    go into history and then do into the payment

     

    you may need to delete the payment and reapply 

     

    hope that helps

     

    lisa