Drag & Drop - new Outlook
Hello,
We use the AccountRight (desktop) and since updating to the newest version of outlook you can no longer drag & drop pdf invoices in to the MYOB inbox. Thanks
Forum Discussion
3 Replies
Hi Zoanne,
If your company file is online, you can store your invoices securely in AccountRight's in tray. For more guidance, you may refer to this link on how to upload documents in in-tray. Additionally, you can try saving the PDFs from your outlook to your computer first and then uploading them manually to the MYOB inbox if you’re working with offline file.
Cheers,
Shella
Hello Thanks for the reply. Im trying to drag and drop a invoice(pdf) into the in tray and it wont let me. I have a new computer with the new version of outlook (released feb 2025) and it doesn't allow it. My older computer with the old version of outlook on it still works.
Hi Zoanne,
If you're experiencing difficulties dragging and dropping an invoice (PDF) into the In Tray, try saving the document to your desktop first and then uploading it from there. Additionally, you might want to consider reinstalling both AccountRight and Outlook to see if that resolves the issue. It's also a good idea to ensure that all your Windows updates are installed, including updates for the .NET Framework.
I hope this helps!
Regards,
Earl
