email delivery unsuccessful (hotmail address)

Hi KiwiCaro,

Thank you for providing the information via email. Based on the email you provided, it is not showing as blacklisted in our system. The issue may be with your client's email account settings, which might have blacklisted your email. I recommend reaching out to your client, and if they have difficulty resolving this, they should contact an IT expert for assistance.

Feel free to start a new post if you have further queries and one of us will be happy to assist you.

Regards,
Earl

Hi ctmddg,

Thanks for your detailed post. Based on the screenshot, the email might be blacklisted on our end. Could you please send me a private message with the email address so we can check this on our end?

Looking forward to your response.

Regards,
Earl

Hey Earl_HD = I give up - how do I send a private message to you?  I click on the private message link on your reply and it takes me to your responses to other queries.  I'm stumped...

Hi Earl_HD  I posted a similar question four days ago, can I please PM my client's email address to you for checking?

Thanks

Carolyn

Hi, thanks for the message but I can't see where I can respond to you via private message - I can't see a reply button anywhere?  

HI Earl_HD  I got your inbox, but there is no 'reply to' option?!! 

Hi ctmddg, and KiwiCaro,

Thanks for your response. My apologies, I've made some changes on the back end. Please clear your browser's cache, then log back into the Community Forum and check if you can now reply to my private message.

Looking forward to your response.

Regards,
Earl

Hi Earl_HD  - still no reply button sorry