Forum Discussion

Airtune's avatar
Airtune
Contributing User
2 years ago

email undeliverable

To whom it may concern,

How are you?

My MYOB accuount-right email/invoices are undeliverable again (undeliverable only for one email address which I sent it to most), it seems like your server blocked the emails again like last time; it happened couples of times already over these 2-3 years. It looks like after you fixed it, it can work for couple of months, now it failed again. 

Could you please look into this for me? Thank you.

 

Kind regards,

Ling

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi Airtune 

     

    Thanks for your post.

     

    Sorry to hear that your email/invoices are undeliverable. To further assist you with this, kindly send me a private message with the following details:

     

    • Serial number
    • Name of primary contact and email address
    • Business name
    • Impacted email address

     

    Best regards,

    Doreen