Incorrect allocation of payment of invoice
We now have had numerous invoices which have been incorrectly marked as paid some of them as long ago as 2015. These invoices should still be marked as open as they are unpaid
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Hi,
This is a bit tricky and time consuming,
If payments were received and allocated against the incorrect invoices then they need to be deleted and reentered to correctly allocate - of course this affects you bank rec too.
You just need to work through and I dont think MYOB will allow you to delete payments that are older than your current file, you may need to reverse them. When you go into edit the transaction it will tell you.
Good luck
Lisa
