MYOB Support? Online payments
Hi,
I had a random MYOB payment in our bank account but was not recored in MYOB so have no idea who it is from. The amount does not match any invoices. I have tried to call the 1300 783674 line and was on hold for 2 hours and still at position 5, so i had to hung up. I had customers trying to call through. I did a online call back request through our account. Priority service as we pay $200 a month subscription fee. The time frame was 24 hours later, wouldn't call that fast but anyway. They called back today, only to tell me they can't help me, i need to call the phone number. But the current wait time was only "40 mins". Are you kidding me? Is there anyway to get actually support or is that the only way? Getting frustrated. Whats the point of the call back service if they don't actually help you anyway?