Reversed purchase in prepared electronic payments

Question

Hi there, I had entered a purchase and set it up as an electronic payment for 3 days time. During this time the person changed the amount of the invoice so I went into the bank, deleted the payment and in MYOB reversed the payment (big mistake I know!), changed the amount and paid it. The original amount was then sitting as a credit on that invoice .

I was then told to prepare it as a electronic bank payment which I have done but its still sitting there as an "outstanding deposit" on my reconciliation report.

How do I get rid of this?

samaram · Answer

Hi&nbsp;Bee202&nbsp;
&nbsp;
Welcome to the Community Forum. It sounds like you have a credit and a payment for the same amount due to the reversal and processing it as a bank file.
&nbsp;
If I am understanding correctly, on your reconciliation there should be a negative and positive amount. If you tick both of those, the amounts will cancel each other out and would allow you to reconcile.&nbsp;
If I am misunderstanding how its appearing on your reconciliation&nbsp;could you give some more information;&nbsp;taking a screenshot of the reconcile accounts window then attaching it in your reply or in a private message as well&nbsp;would be helpful (redacting any sensitive information).&nbsp;
&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Forum Discussion

Reversed purchase in prepared electronic payments

1 Reply

Looking for something else?

Related content

Reversing an Electronic Payment

Electronic Payment Reversal

Reverse purchase

Rejected electronic payment reversal

Accidently reversed a Electronic Payment

Reversing an electronic payment in AccountRight

Electronic Payment and Reversal of Payment

Duplicate pay transaction after reversal