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AlexWalker13's avatar
AlexWalker13
Contributing Cover User
2 years ago

Somethings gone wrong and accountright needs to close - System.DivideByZeroException

Hi,

 

Been having an issue trying to record an Invoice. Whenever its turned into an invoice accountright wants to close. I have read other threads with the same problem but we have none of the same issues as they did

IE Multiple lines for the same product OR 100% discounts arent applied to us. So I have no idea whats happening. Prompt help would be appreciated.

 

Please see attached photo for clarification of the "Multiple lines for the same product" and no "100% discounts"

 

Accountright Build: 2022.9.24.7350

Accountright Premier 2022.9 AU

  • Hello AlexWalker13 

     

    Welcome to the Community Forum.

     

    Thank you for the provided information. 

     

    Can you please confirm the last 4 digits of your serial number as well as the company file ID? (This can be found under Help > About MYOB in the software)

     

    Once I have this information I will be able to run a script over the file which may resolve this issue.