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ness's avatar
ness
Experienced Cover User
20 days ago

Supplier double payment returned with less amount

Hi

I made April end of month payment $3489.41 to a supplier by visa twice.  I asked them to return the funds.  They returned $3222.25 to my bank account (not visa) in May which is $267.15 short but I worked out they put the $267.15 towards an invoice from 2/5.

To account for the double payment I allocated the $3489.41 to the closed invoices which created a debit. I can't work out where to assign the bank feed credit $3222.25.

Do I  "receive refund" for each individual invoice but code it to undeposited funds and then on the bank feeds receipt the total amount to undeposited funds? If so, how do I account for the $267.15?